Returns or Repairs

In order to serve you as accurately and as efficiently as possible, please read the following options carefully.

Returns

If you are returning an Electronics International product for a refund or an exchange, you’ll need to call us at (541) 318-6060. Our friendly staff will take your call, and you won’t have to deal with an automated switchboard.

Repairs

Roughly 75% of all Electronics International product issues are installation errors and can be resolved through email or a phone call. Therefore, we highly suggest you contact our offices at (541) 318-6060 or Support@iFlyEi.com before sending in a product for repair. All products that are received will incur a minimum $65 service fee even if there is no problem found. If you’re confident you need a repair or have already spoken to an Electronics International staff member, fill out the form below to receive your RMA number. If no RMA number is marked on the outside of the box containing your returned item it may cause a delay in our being able to contact you. Click here to see our standard repair costs.

Required Information

Carefully read the following form before submitting it to us.

First Name:

Last Name:

Company Name: (Optional)

Email:

Daytime Phone:

What is your preferred method of contact?
Ship to Address:

Country:

State/Province:

City:

Zip Code:

EI Product being returned to us:

Product Serial Number:

Describe the issue with the product:

Would you like us to provide a Return to Service
8130-3 Airworthiness Approval Tag (at $95 each)?:
Select your preferred return shipping method:
(Shipping costs and all repair costs will be charged when the product is shipped.)
Your UPS/FedEx Account Number: (Optional)

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Address

63296 Powell Butte Hwy

Bend, Oregon 97701

Business Hours

Monday-Friday:

8:00 am – 4:00 pm PST

Phone

(541) 318-6060

Fax: (541) 318-7575

Email

Support@iFlyEi.com